Travelers Now The 800 Pound Gorilla of Workers Comp

According to the National Association of Insurance Commissioners, Travelers Insurance was the largest writer of Workers Compensation insurance in 2013. Travelers wrote $4.18 billion in WC premium, or 8% of the market. Liberty Mutual was next, with $3.6 billion, followed by Hartford with $3.3 billion and AIG with $2.84 billion.

Of course, as many employers have discovered, bigger is not always better. Our experience as premium audit consultants has found Travelers' auditors to be particularly tough on policyholder audits, sometimes really stretching small points to make a big difference in the final premium bill. And the folks at Travelers are not always the easiest people to deal with, when trying to get mistakes corrected. Many insurer's audit personnel are skeptical, of course, when we first approach them about correcting errors for our clients, but Travelers seems to make it just a tad more difficult, more exasperating, to get these problems fixed. Maybe that's what happens when you get to be the 800 pound gorilla in any field.